Product
Specific name, photos, quantity, brand and use.
Include batteries, liquids and other characteristics even if they are not the main component.
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From your enquiry
DEDICATED ROUTE · CHINA → MEXICO
From your enquiry
to receiving in Mexico.
A practical guide to coordinating products, documents, preparation and delivery within one transport plan.
BEFORE YOU START
Start with these four decisions
You do not need to know every logistics detail to make an enquiry.
What you are shipping
Product, photos, quantity and special characteristics.
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How it will travel
Sea freight for over 12 kg or air freight with no minimum weight.
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How to prepare it
Consolidation and packing according to your cargo’s needs.
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Where it will arrive
Address, postal code, contact and unloading conditions.
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PREPARATION CHECKLIST
Information worth gathering
Start with what is available; the team will tell you what is missing to confirm the shipment.
Packages
Quantity, gross weight and packed dimensions.
For different sizes, prepare a breakdown by box or item type.
Origin
City, supplier and the date the goods will be ready.
Wait for receiving instructions before arranging the handover.
Destination
Address in Mexico, postal code and receiving contact.
State any access restrictions or unloading requirements.
Services
Photos, counting, consolidation, pallet or wooden packing.
These operations are agreed and charged separately.
SUPPORT THROUGHOUT YOUR SHIPMENT
A proposal you can review.
Confirm the scope before committing your goods for departure.
Mode and channel
The proposal should match the products described and their characteristics.
Costs and DDP scope
Identify transport, import clearance, taxes and agreed delivery, together with any additional services requested.
Dates and responsibilities
Distinguish preparation, departure and estimated delivery; confirm how to report changes or issues.
FROM START TO FINISH
Six coordination steps
Keep shipment information up to date at every stage.
- 01
Enquire
Share cargo details and photos.
- 02
Confirmation
Review the mode, scope, costs and instructions.
- 03
Receiving
Identify and deliver packages as agreed.
- 04
Preparation
The additional operations requested are carried out.
- 05
Transport
Coordinate departure and progress with the team.
- 06
Delivery
Prepare to receive the goods and report any issues.
FREQUENTLY ASKED QUESTIONS
Answers before you ship
Practical information for preparing a complete enquiry.
Can I change the quantity after receiving a quote?
You can report a change, but do so before proceeding. Weight, volume and costs may need to be updated.
What if my supplier changes the product?
Notify the team and send the new details. Acceptance of the original product does not automatically confirm acceptance of its replacement.
How should I report an issue on arrival?
Keep the shipment information, take photos of the goods and packing, and describe what happened to your Jeton contact for review.
LET’S DISCUSS YOUR NEXT SHIPMENT
Your cargo. Our next step.
Share the product, weight, dimensions and destination. Our team confirms the channel and prepares a proposal.